Check entrances, safe places, household members, neighbors and building reception.
If the parcel is still missing, email NURA Support. Explain where you checked and include:
- Your purchase email
- Your order number
- Your tracking number
Orders & delivery
Check entrances, safe places, household members, neighbors and building reception.
If the parcel is still missing, email NURA Support. Explain where you checked and include:
Explain the problem clearly and include your purchase email and order number when they apply. Our email team is available Monday through Friday, 9:00 AM to 7:00 PM.
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