Orders & delivery

I haven't received my order confirmation

Check the spam, junk and promotions folders for the email used at checkout. Search for NURA.

If you still cannot find the confirmation, email NURA Support and explain the problem. Include:

  • Your full name
  • The email used at checkout
  • Your delivery address

Email NURA Support

Still need support?

Explain the problem clearly and include your purchase email and order number when they apply. Our email team is available Monday through Friday, 9:00 AM to 7:00 PM.