Billing & Rewards

Why do I see a $29.99 NURA charge?

The $29.99 charge is usually for your NURA Rewards membership. On your card statement it may appear as MYNURA.SHOP.

  • It can appear separately from your product order.
  • It covers access to member offers, the Vault and NURA resources.
  • If you do not recognize it, NURA Support can check the charge for you.

Use the buttons below to ask about the charge or request cancellation. Enter the email used for your purchase when you contact us.

Cancel Subscription

Still need support?

Explain the problem clearly and include your purchase email and order number when they apply. Our email team is available Monday through Friday, 9:00 AM to 7:00 PM.

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