Returns & replacements

My item arrived damaged or incorrect

Email NURA Support and explain what arrived. Include:

  • Your purchase email
  • Your order number
  • A clear photo of the item
  • A photo of the packaging

Keep the item and packaging while our team reviews the problem. We will reply with a solution.

Email NURA Support

Still need support?

Explain the problem clearly and include your purchase email and order number when they apply. Our email team is available Monday through Friday, 9:00 AM to 7:00 PM.

Contact NURA SupportTrack an order

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